“30 Days Money Back Guarantee”
“Commitment is our Faith”
Contact us for refund of payment if you are not Contact us for payment refund if you are not satisfied with our flexible e-commerce shopping cart software Hosted Packages only – no questions asked. A complete order information must be sent with refund request.
Because of strong credibility of flexible online shopping cart software, Bitcart promises to refund the payment of online shopping cart hosted software within 30 days of purchase. Money back guarantee is applicable for any reason and you will not be asked any questions. However, we always encourage your feedback otherwise.
If you are facing technical issues while setting up our online shopping cart software on your e-commerce website, then we suggest that you contact us for our affordable installation service or request for professional technical support service in case of any further issue related to our e-commerce shopping cart Hosted software.
Certain conditions apply on refund.
- “Refund only once” payment is non-refundable in cases where you already received the refund of your previous shopping cart software.
- Request must be sent within 30 days after purchase of e-commerce shopping cart Hosted software.
- Payment after free installation service is non-refundable in cases where our expert has started working on your e-commerce website.
- Payment is non-refundable in cases where you have purchased our online shopping cart software for multiple e-commerce storefronts.
- Payment is non-refundable in cases where you have purchased e-commerce shopping cart software at discount package.
- Payment is non-refundable in cases where you have acquired some advanced customization of your online shopping cart software.
- Our refund policy is only applicable on hosted shopping cart software packages and not applicable on license or downloadable shopping cart software packages.
“30 days money back guarantee” is offered for online sellers to promote our best and flexible online shopping cart software. We assure you that your response will be treated positively. We endeavor in establishing a valued and long lasting business relationship with all our clients.